One of the main conditions for successful business development in a modern economy is the ability to outrun the demands of the market for goods and services. This ability is due to the competence of the company to change the management model in accordance with the current situation.
Management consulting is a complex of services aimed at studying and analyzing the structure and functions of the company or its subdivisions. The main objective is to identify opportunities and develop strategies to increase the efficiency of the enterprise at the managerial level, and, if necessary, assist in the implementation of the proposed solutions.
The counselling process is a logical chain of procedures that are performed jointly by a consultant and a client to solve problems and implement changes in the enterprise.
The consulting involves several major stages (analysis, development and implementation of recommended solutions) that can be divided into specific procedures. The emphasis in the consultation process of the stages is of great practical importance since it provides the opportunity to create a structured basis for decision-making, implement coherent communication, conduct a motivated project organization.
Typically, management consulting services are divided in accordance with the prevailing market management structures: organization of production, marketing and sales, distribution, personnel management, financial management, etc. However, with the development of information technologies, another branch is added —selection and implementation of IT systems, as well as related training of employees, and the modification of relevant procedures, documentation and working methods.
Many consulting services are aimed at solving certain specific tasks that capture several management functions and processes at once. A creative solution to such problems involves the use of new opportunities and overcoming constraints. Examples of solutions to such tasks can be the territorial expansion of business, technology transfer, writing of a license agreement, development of an investment project, the elimination of business on the Internet, etc.
Any business, regardless of the type of activity, is primarily a human system. Therefore, one of the fundamental factors of the company’s activity, which must undergo an organizational transformation, is the management of labour resources. People must understand the essence of change, accept it and have a desire to promote their implementation.
In the process of introducing organizational transformations, employees will have to master new knowledge, learn new methods, refine their skills, change their working habits, even refuse some, change their attitude to fulfilling their responsibilities in the company. It is important to understand that these requirements apply to each employee of the company, starting with the chief executives. Those who expect changes from colleagues and subordinates should be prepared to change their own behaviour and attitude to work.
The main result of the consulting activity is the implementation of changes, and first of all — in the structure and management methods. Any aspect of the company’s business can be transformed: the basic settings of business processes, the level of development, legal mechanisms, the form of ownership, sources of financing, interaction with partners.